Privacy Policy

1. Introduction

HongKong Microtecks Technology Co., Limited (“Microtecks”, “we”, “our” or “us”) respects your privacy. This Privacy Policy describes how we collect and process information through our website, email, WhatsApp and other business communication channels.

By using our website or contacting us, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a catalog, ask for a quotation or discuss product cooperation.

• Name, company name and job title
• Email address, phone number, WhatsApp number or other contact details
• Country, market, business type and sales channel
• Product inquiry details, target quantity, specifications and quotation requirements
• Messages, attachments or documents you choose to send us

We may also collect basic technical information when you visit our website, such as browser type, device information, IP address, pages visited and approximate location derived from technical data.

3. How We Use Information

We use the information we collect for legitimate business purposes, including:

• Responding to your inquiries and product requests
• Providing product catalogs, quotations and cooperation information
• Arranging sample orders, product recommendations and order follow-up
• Improving website content, product presentation and customer service
• Communicating about business cooperation, OEM/ODM requests or logistics matters
• Complying with applicable legal, tax, customs or regulatory requirements

4. Information Sharing

We do not sell your personal information. We may share necessary information with trusted service providers or business partners only when required for business operations.

• Logistics, shipping, customs or export service providers
• Manufacturing, sourcing or quality control partners
• Website hosting, email, communication or IT service providers
• Professional advisors, legal advisors or compliance service providers
• Government or regulatory authorities when required by applicable laws

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve browsing experience, remember preferences and understand how visitors use our website.

You may control or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain business inquiry and contact information only for as long as reasonably necessary for business communication, order follow-up, record keeping and legal compliance.

If you no longer want us to keep your contact information, you may contact us and request deletion, subject to applicable legal or business record requirements.

8. Your Rights

Depending on your location and applicable laws, you may have rights to access, correct, delete or restrict the use of your personal information.

To exercise these rights, please contact us using the contact details below. We may need to verify your identity before processing your request.

9. International Business Communication

Microtecks operates in international trade. When you contact us from outside Hong Kong, your information may be processed in Hong Kong, Mainland China or other jurisdictions where our service providers or business partners operate.

By contacting us, you understand that your information may be transferred across borders for business communication, quotation, sourcing, logistics and order support.

10. Third-Party Links

Our website may contain links to third-party websites or communication platforms, such as WhatsApp, email services or external product resources. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last updated” date.